Privacy Policy

Eagle Equity Asset Recovery LLC

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Eagle Equity Asset Recovery LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

This Privacy Policy describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website or any website of ours that links to this privacy policy

Engage with us in other related ways, including sales, marketing, or events

Questions or concerns?
If you have any questions regarding this policy, please contact us at:

Email: [email protected]
Phone: +1 865-773-5000

SUMMARY OF KEY POINTS

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive personal information from third parties.

How do we process your information?

We process your information to:

Provide and improve our services

Communicate with you

Prevent fraud and ensure security

Comply with legal obligations

We only process your information when we have a valid legal reason to do so.

Do we share your personal information?

We do not share or sell your personal information except in very rare circumstances such as:

A business transfer, merger, or acquisition

Legal obligations or court orders

If such circumstances occur, we will notify users where required by law.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Information may only be shared with subcontractors that help us provide support services, such as customer service platforms.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

1. Information We Collect

We collect personal information that you voluntarily provide to us when interacting with our website or services.

Personal Information Provided by You

The personal information we collect may include:

Name

Email address

Phone number

Physical address

Payment information when required

Opt-in records and timestamps for communications (SMS, email, etc.)

Non-Personal Information

We may also collect technical data such as:

IP address

Browser type

Device information

Website usage patterns

Cookies and tracking technologies

Customer Communication Records

We may collect:

Inquiry records

Service requests

Appointment details

Service history and feedback

2. How We Use Your Information

We may use your information to:

Provide and improve our services

Process payments and transactions

Respond to inquiries and support requests

Send service updates or notifications

Maintain records of communication preferences

Improve website functionality and security

Comply with legal requirements

3. SMS Messaging & Compliance

Text Message Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services including:

Appointment reminders

Customer support messages

Important service updates

Opt-In Consent

You will only receive messages if you explicitly opt in

We maintain timestamped records of opt-ins

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

You may opt out at any time by replying STOP to any SMS message.

A confirmation message will be sent

No further messages will be sent unless you opt-in again

Help & Support

Reply HELP for assistance or contact us:

Email: [email protected]
Phone: +1 865-773-5000

Carrier Notice

Standard message and data rates may apply.

Carriers such as AT&T, T-Mobile, Verizon, Sprint, and regional carriers are not responsible for delayed or undelivered messages.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing behavior to improve website functionality and user experience.

You can modify your browser settings to refuse cookies if desired.

5. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Provide our services

Complete transactions

Meet legal obligations

When information is no longer required, we securely delete or anonymize it.

6. How We Protect Your Information

We use administrative, technical, and security safeguards to protect your personal information.

However, no electronic transmission or storage system is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your personal data

Withdraw consent for data processing

Opt out of marketing communications

You may exercise these rights by contacting us.

8. Do-Not-Track Signals

Some browsers offer Do-Not-Track (DNT) features that signal a request not to track user activity.

Currently, no universal standard exists for recognizing DNT signals, so our website may not respond to them.

9. Privacy Rights for U.S. Residents

Residents of certain states such as California, Colorado, Connecticut, and Virginia may have additional privacy rights under applicable laws including:

The California Consumer Privacy Act (CCPA)

The Colorado Privacy Act (CPA)

The Connecticut Data Privacy Act (CTDPA)

The Virginia Consumer Data Protection Act (VCDPA)

These rights may include:

Requesting access to personal data

Requesting deletion of personal data

Correcting inaccurate data

Opting out of targeted advertising

Receiving copies of stored personal data

Requests can be submitted through the contact details below.

10. International Privacy Rights

Individuals located in regions such as Australia, New Zealand, and South Africa may have additional rights under their respective privacy laws.

Requests for access, correction, or deletion of personal data can be submitted using our contact details.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Eagle Equity Asset Recovery LLC

Email: [email protected]
Phone: +1 865-773-5000